Privacy Policy

A legal disclaimer

Last updated: 16th December 2025

At Tilly the Swan, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Who We Are

This website is operated by Tilly the Swan / Farah London.
If you have any questions about this policy, you can contact us via the website.

Information We Collect

We may collect limited personal information when you:

Contact us via a form or email
Sign up for updates or events
Make a purchase or donation

This may include:

Your name
Email address
Any message or information you choose to share

We do not knowingly collect personal data from children.

How We Use Your Information

We use your information only to:

Respond to enquiries or messages
Process orders, donations, or bookings
Share updates about books, events, or activities (only if you opt in)
Improve our website and services

We will never sell or rent your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site.
You can disable cookies at any time through your browser settings.

Third-Party Services

We may use trusted third-party services (such as payment processors or email platforms) to help operate our website. These providers only receive the information necessary to perform their services and must keep it secure.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no online system can be 100% secure.

Your Rights

You have the right to:

Request access to your personal data
Ask for corrections or deletion
Withdraw consent for communications at any time

To do so, please contact us through the website.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or how we use your data, we would love to hear from you please get in touch via our contact page.